Best Price Guarantee
Best Price Guarantee
When you shop with hooked-on-models, you are getting the best value for money. In the unlikely event that you find the same model cheaper on a competitors’ own website, we will beat their price by £1.
make a Best Price Guarantee claim
Firstly, check that the price you have seen on a competitors website meets the terms and conditions of our Best Price Guarantee. In brief:
- Is it on a website owned and operated by a UK business within the UK mainland?
- Is the price visible to all customers?
- Does the price shown apply to an item available in stock?
- Remember that all prices include UK Postage and Packing – Does theirs?
Having read the full terms and conditions of our Best Price Guarantee and decided it is applicable to your purchase, please click here to contact us and provide us with the following information:
- Your name and email address.
- The item(s), you would like us to price match. Please include the brand name, reference number, model title and scale.
- The price of the item you would like us to match.
- The full URL (website link) of the item.
What happens next?
We aim to respond to all Best Price Guarantee claims within 24 hours of receipt with details of how to purchase at the reduced price(s).
Please note, we are unable to reserve models or guarantee their availability either whilst a claim is being made.
Terms & Conditions
- The Best Price Guarantee may be used by all customers whose billing and shipping addresses are within the United Kingdom. It may not be used where either the billing or shipping address is outside of the United Kingdom.
- The Best Price Guarantee may only be used against competitor’s online prices. It may not be used to match prices available in stores or at swap-meets, toy fairs, bidding auctions etc.
- The Best Price Guarantee may only be used against competitors own websites that have a shopping
facility and the ability to take payment online and which are owned and operated in the United Kingdom (excl. Channel Islands) by legitimate businesses.
- The competitors’ item(s) to which the Best Price Guarantee is being applied must be new, identical, in
stock and available for immediate despatch.
- The competitors’ item(s) to which the Best Price Guarantee is being applied must be visible to all customers viewing it on the competitors’ website. The price being matched must be their usual selling price. The Best Price Guarantee does not apply to competitors’ special offers, sale items, clearance lines, promotions or where a discount code is required in order to obtain a price reduction.
- We cannot guarantee the availability of, nor reserve items upon which a price match has been requested or authorised.
- We retain the right to decline any Best Price Guarantee request.
- These Terms & Conditions are subject to change without notice.